I have a IPHONE 4s that was 11months old. The lock button stopped working and as I knew my phone was still under warranty. I took it in for repairs. I know they warn you that it can take 21 working days. I had to follow up every week to find out my phone was only shipped up to repair center 2 weeks ...
I made a complaint on 25 August 2013 at 12:06. Untill today we had no feedback no response. I am reading these complaints about your company service and must say It looks like it your policy not to sort out problems. It is nice to just take money for services we never subscribed to. When will you ...
After my first contact and response by Cell C, my issue related to "traps" set up without my knowledge, and that has caused extra charges to my account, have not been resolved as today the 1st of October, my account was debited with 189.80 Rand more than the contract value. I was informed ...
So this is now my 3rd complaint! If you tell me Busi is going to sort out my account then i will have a fit - she ignores my emails and queries! This is over 6 weeks that i have been working with head office. I told them & consultants a million times to remove the phone account debit order from ...
In August I went on a trip to Mozambique. I went on the Cell C site and followed the instructions for roaming to the t. I then called the center to ensure all was activated and they confirmed it was. I also carefully read the data rates. In Mozambique, I turned the phone off and on and I saw that ...
I have a Cell C contract and the get it service was loaded onto my account after i told the yes i will give it a try. I have requested it to be cancelled more than a year ago now and it is still not cancelled. They have refund me once. And i was told it will not go off my account again. Up until ...