I''ve realised the only way to get someone to phone you from CellC is to report them to Hellopeter. I got a call the next day but was not given the correct info. Busi didn't do anything about my complaint. She assured me BBM is unlimited and the data is for internet, Facebook etc. That evening my ...
7 months ago, I laid a complaint at Cell C in Kenilworth Centre to their manager, Bronwyn. She sent an e-mail to the head office with the complaint that I had issued. Cell C had not responded to my complaint and being a busy working mum with 4 children it had completely slipped my mind. In the ...
I handed my damaged cellphone in for repairs on 24 September and completed all the insurance claim forms. Its been over a week with no response unless I call and I am told have to wait another 21 days for the repairs to be done. I am also told that I am entitled to a loan phone but the branch has ...
I'm disgusted with the service i received from cell c.i took out a blackberry contract i received the fone via courier on the 16/09/2013 on the 21/09/2013 the fone shot off and on and then it said error 507 reload software.i phoned customer care spoke to the repair centre they told me to take it to ...
I have sent my phone in for repairs 22 days ago I have been told that it will take 21 days. Apparently I will be issued with a new phone, Fine I can deal with that, I have not been able to make use of anything on my contract (minutes, sms's) I have been without a phone for 22 days straight. I don't ...
HI I am very disappointed and very upset at the lack of service that I received from Cell c and their call centres. I had taken out a contract with Cell c and my phone was delivered on Friday the 27th September. I had requested a port to be done, so i can keep my number, however for the past 4 days ...