Feb 2009, via telesales a cell c contract was offered to me, which I accepted. July 2009 my husband passed away, and Aug 2009 I'm unemployed. Phoned cell c customer care, was told to write a cancellation letter. Oct 09 faxed letter for cancellation, handset was collected and contract cancelled. ...
This morning i went on the cell c website, and found a nice deal on a new phone, so they emailed me a quote from from the site that said i must go into a store and get my deal. when i got to the store they told me the deal does not exist and that my email was fake, because the price did not match ...
Every time I make a call I get cut off or anytime anyone actually can get through to me the call drops I have tested my phone and got it checked and when trying my phone with two other networks it worked fine but with cell c it is terrible. I have lodged two complaints at the store and filled out ...
On 16 August 2013 I took my Samsung Galaxy S2 in for repairs at the Sandton City shop. This was the second time I'd booked in my phone in less than three months. The first time was incredibly frustrating that I eventually had to call in every other day to track progress to which I got arrogant ...
I usually top up my daughters CellC account via internet transfer. Usually I buy The combined bundles or data plus airtime. This instance I did the same but only airtime. To our surprise the whole amount has been deducted. On enquiring she was told she must have subscribed to this ...
I signed an R189 contract with cell C in the month of August, Cell C deducted R439 the month of September. The online consultant was not able to explain the additional money that was deducted? I had a number change, and payed R250 Within the cape gate store. Nobody is allowed to deduct money ...