I have been a Cell C customer for years now, but since upgrading a few months ago I havent been receiving my bill. Instead I am receiving someone else's bill. I have phoned Customer Services countless times, but it still has not changed. I am tired of calling every month just to hear what my ...
I was charged R6000 for 1 days roaming costs in Greece. I complained about the costs and was just met with "sorry for the inconvenience". Still no itemised bill or anything or even acknowledgement that those costs are truely excessive and they working on it. Just "Sorry for the ...
On 29 July 2013 03:58 PM this message was send to CELLC: [Email Removed] "The 24 months have expired. Please call me with a favourable new deal, or else we need to cancel this contract." I received the following auto reply: The Reference Number for your request is: (Case Number: ...
I did an upgrade and got the net tablet p5200 with the DSTv drifta. from day 1 it did not work after many calls to DSTV they gave up saying they don't know what's wrong. after 4 days of receiving my new unit I returned it to the store cell c trade route mall (Bilal was very helpful as always). the ...
I reported my phone on Saturday 12 Oct at 11am - the call centre consultant could not provide me with an ITC No because there was an error on the system and as a result the case had to be referred to the "Blacklisting Dept". I was told I would receive a call back within 2-24 hours. I was ...
Ot having sufficient network coverage to utilise the phone ; when stepping into a building - the signal on the phone cuts completely. 90 % of the time I receive miss call notifications via sms from the network indicating that my handset was off - when in fact it was on. No 3G coverage! The monthly ...