On the 12th I toped up with R15 airtime, after recharging I imediately called the call centre for them to purchase 100mb data on my behalf. I was told that I could not due to insufficient funds, but I told them that I just recharged and called them for the purchase how come I now had R14.50, what ...
I have asked CellC on numerous occasions to stop sending me their SMS spam. They simply refuse and keep on sending them and disregarding my communication preferences. When I then contacted the call center again, demanding them to stop sending me the spam or cancel my contract, they told me someone ...
REF:1308230000042808 I REPORTED A PROBLEM TO CELL C IN MAY THIS YEAR AND TO DATE ITS STILL NOT RESOLVED . EVERYTIME I CALL I AM TOLD THEY CANT FIND MY QUERY ON MY FILE, THE SUPERVISOR AT THE CALL CENTRE (SESHEN) PROMISED TO ESCALATE AND COME BACK TO ME . TO DATE HE IS STILL TO DO THAT. I AM GOING ...
I spoke to someone this week who said he will send me a picture of a car light. Soon after I received a sms saying someone send you a picture with a link. Not suspecting anything since a lot of people are using Google Drive or Dropbox to send files. I opened the link and realized something weren't ...
CELL C has charged my account with multiple charges from a Company called MIRA014 for "Content Services". These charges comprise daily charges for nearly the whole month of Sept @ R6, 15/day. I called the Cell C helpline to say I have no knowledge of what these charges are for. Cell C ...
I had a data contract which worked fine, as it near its end the speed became non existent, no Cell c shop or the call center could assist. I was left to do my own troubleshooting which cost me money & I even took out a new data contract, even this is doing the same, 2.4kbps as suppose to even a ...