All the communication providers in South Africa are incompetent from CEO level down. We have cell service for more than 20 years and still teething problems, Bab coverage faulty towers, service agents that is trained to lie, down towers? Act. Man I know it is Africa but can't we strive for ...
I ordered a phone on the 9th November. I specifically asked for a Galaxy S4 in white. Cell C sent a black one. I have not opened the box-it still has its plastic covering. Please expedite a collection of the wrong phone and deliver the correct white phone by tomorrow morning.(At the same time ...
I have had a contract with Cell C for nearly 12 years, my upgrade was always due in November, as per upgrade policy I am due for the upgrade on month 21, now for the second time I am been told that it is 20 December. I do the query using *147# and the response I get is 20 November, please explain ...
I visited Cell C Gateway on the 6/11/2013 and took 2 contracts for samsung note 3's. On the 11/11/2013 i went back to the store as the 1 phone was over heating and the battery dropped from 100% to 41 % without being used. The phone also switched off and on on its own. when i visited the store they ...
I need your urgent help, I have a current cellphone contract with Cell C, which i pay R150.00 per month religously, I do not default on payments, however they have now handed me over for and amount of R1700 some odd for non payment, I have sent numerous emails to the customer service department, ...
Faraaz called requested I fax documents which I did on 14/11/2013 he confirmed receipt of documents and promised to return to me in 48 hours. I sent follow up emails even called him on 19/11/2013 he said he wasnt at work will respond to me the next day. Still no response. Its been a work since ...