I took out a contract with Cell C in April 2013 and that is when my problems started. In October they gave me a new iphone but most of the problems continue. On a daily basis I have numerous calls dropped. Other times the network coverage is so bad that I can't make calls. The call centre can't ...
I made a stupid mistake and decided to port to Cell C from MTN earlier this year - BIGGEST MISTAKE ever. It has been a nightmare from day one. More often than not I can't seem to make outgoing calls, get a data connection or receive messages. I also have people complaining all the time that they ...
I sent an request to [Email Removed] and was told I would get feedback within two business days. A whole has passed and not a word, even if my request was unsuccessful at least a reply is expected. Below is an email I sent on 13th Nov 2013 at 15:46 I would like to request a call recording for the ...
I' really fed up with Cell C. Cell C is imploying staff that have NO clue what "Client Service" is all about. PLUS I "Like" the fact the one of the staff told me that I'm complaining in order to get a "NEW" phone from them. PLEASE CEll C take your phone back. I don't ...
I have had the most shocking network coverage for the last week and have had no help from the nearest cell C outlet except to be told that to avoid these problem I should reconfigure to the 2G network over the weekend to avoid them in future. Last night I was not able to be contacted again for long ...
On 6 November I upgraded 3 cell contracts with Cell C & Cell C Direct. 2 days later I received the 1st new mobile phone via couriers delivered to my address. 4 days later I received the 2nd new mobile phone. 6 days later I received the 3rd mobile phone: the detail on the invoice is correct, but ...