Hi For the month of December 2012, I was invoiced R440.85. The contract which I signed stated I get 350mb p/m, 50 minutes p/m and 50 sms p/m. The contract is R329 p/m. I don't believe I went over any of these things as the invoice states that. However, regarding the internet it shows I was being ...
On 25 Oct 2012 I bought a 2Gb/month prepaid for R1299.00 which I loaded that day. On 25 Nov and 25 Dec I received my monthly 2Gb, but it is now 28 Jan 2013 and I have not yet received my 2Gb which should have been loaded on the 25th. I phoned the call center today and was on the line for about 30 ...
It had been this long and Cell C staff /Management is calling me as the customer to tell me that they busy building a second tower in my area, only when this is done the ""traffic Jam""what they call it will not persist, how ridiculous is this that certain time period as a paid ...
In July 2012 I contacted Cell C regarding a problem registering on My Account. To date (6 months later!) it is still not resolved. I have sent numerous emails (to which I have not received any response except the automated one) phoned on at least 10 occassions, then transferred from department to ...
I have been trying for two weeks to buy a Giga 200 prepaid package for R1799.00 as advertised by Cell C at [URL Removed] The promotion ends 31 January. For two weeks I have been trying to purchase the product. Cell C support has misinformed me, cut me off and after asking them to do so nobody has ...
I have not been receiving calls nor sms's for the past 2 weeks, i called the call centre reported the call and i was advised i need to do a sim swap which i gladly did so i would have my phone work. Still no calls nor sms's, i then the call centre to advise them that my phone is still not working i ...