I called the cell c call centre on Monday, 21st January 2013, requesting a number change. I was told that this could be done at a cost of R250 and I had to supply phone numbers of my choice which I did. The call centre agent mentioned that it could take 24 - 48 hrs to approve a new number change. ...
Dear Cell C 2 weeks ago I entered into a contract for an iPhone 5 with you. I was promised that my phone will be delivered within two weeks, because of lack of stock. I was fine with this and decided to wait. Friday I phoned customer care where I was informed that you are still waiting for stock ...
In december i went to Cell C and i got an account with them, the contract i signe was R200 p/m and now im being debited R326, and when i phone their custmer service, they beat around the bush and wont give me a straight answer, then i phoned for a second time, and they have the cheek to say im not ...
I laid a complaint last week regarding my suspended account for no reason. Cell C had requested Miss Masesi Tshabalala to assist me with my claim. i had been having a problem since 2012 and no one could find the fault until today. Mesesi went all out and beyond her duty to find the fault and sort ...
Dear Cell C / TK, you keep responding and advise me that Ayanda will get back to me or Funiwe. To date absolutely no one has called me, I keep phoning Cell C, I have cancelled my BIS on one phone and the cell C get it but got billed for it again and when i phoned today Chelsea in the call centre ...
I spoke to Lebohow on 3 January 2013 regarding non receipt of statements for 01 November 2012, 01 December 2012. 01 January 2013. I received an sms to say that the query is receiving attention, but the posted statements have still not been received!!! I called again on 24 January 2013 and spoke to ...