I contacted Cell C's customer service as I have reached my set call limit and wanted to increase it for the remainder of the month. I spoke the the "representative" who was clearly not willing to assist me, even though I explained that I needed to use the phone and can't do with it for ...
On Tuesday evening I contacted Cell C customer service to query my billing statement with regards to an internet fee of R1010.52 extra over and above my normal monthly bill, for I cannot understand how it would be possible due to not using the phone for any internet usage? I requested that they ...
Hi Alan I last month I joined the Cell C network, moving over from MTN. Once my phone was activated, I was distraught to discover that at best of times I get one bar of Cell C signal at my house. As I live in an upper class built up suburb I find this unacceptable. I estimate that a good 10 000- 20 ...
Cell C has to be one of the worst and most unprofessional service providers ever!!!...In dec I had called in to activate sms roaming, however what the agent neglected to tell me is that they open roaming for data hence I got back to a bill of a R1600.00 due to data charges. But the frustartation ...
I was billed an extremely huge amount on my cell phone contract with Cellc Upon investigation this was due to internet charges amounting to R683.40.I have logged a call in early October which has been followed by numerous calls to the call centre, emails to them, but have nt received decent, proper ...
Since July 2013 my Cell C account was just getting more and more after contacting Cell C because I can't see why the account got so high they "investigated" and decided that I must pay, I've made arrangements faxed letters and called the Call Centre on 24 August 2012, I asked the Call ...