Good day I would like to send special thanks to Ntseoa Sedikane in the escalations department who assisted me with my complaint regarding the complication with my cellphoneinsurance. The claim was successfull. thank you for your efforts. ...
On the 02 February 2012 I went to Cell C branch at Cresta Mall to do Sim swipe as I have lost my phone last month. I was assisted by Shaik Mahomed and was I was informed that everything is sorted out. I asked for slip but he said he does not have slip. When I arrived at home I tried to use sim card ...
It is now 3 weeks since the first default response sent from Cell C that they will URGENTLY respond to my query. I received 2 calls in the mean time, but still there is no propper response from Cell C. Cell C, please call me on 082 966 2827 to update me on the vetting department progress. If you ...
I purchased two identical Cell C contracts on the 25th of Nov 12. I discovered one contract was processed incorrectly: it was billed at R499 per month instead of R399 per month. I went back to the shop two days later to notify Johan. Both Johan (Assistant Branch Manager) and Vincent assured me the ...
I purchased an LTE internet stick today from CellC in Canal Walk and was told that I would get LTE coverage in the area that I live (Gardens in Cape Town). At home, I plugged it in but am only getting the normal 3G signal. I phoned CellC support and was then told that in fact the LTE network hasn't ...
After calling the call centre many times during 10 months about this problem, I received the following advise from the call centre lady: get 5 people with the same problem and we will look into it. Please assist as I am not able to do efficient business using this network. As I signed a contract I ...