I have a R150 top up contract with Cell C, which I pay via EFT with R31.07 which gets debited for recurring BIS. Cell C kept billing me for the BIS as well saying that they could not pick up that the BIS amount was being debited, I faxed proof, but they kept cutting my line. In October last year I ...
On the 2nd Jan 2013 I called and requested the cancellation of a phone. Irrespective of my call the phone was delivered to me. It took two weeks for the phone to be collected and an amount of R303.99 was deducted from my account. I requested that the contract be cancelled a sum of R264 was debited ...
My phone was cut off by cell C after there was a problem on Cell C side with respect to the debit order. After wasting 40 min of my time going to a cell c shop to resolve the issue, i was later phoned to say that everything has been sorted out. Low and behold i have just been cut off again, for the ...
On 1 Feb I signed up for a new contract for my current dongle with this pathetic institution and to date my service has not been activated. Spent another 40 minutes on the phone AGAIN today only to listen an irritating voice message, but take the option for new sales and the phone gets answered ...
I lodged a complaint with Hello Peter about 2 weeks back against poor service from the Cell C call centre. Hello Peter immediately contacted Cell c and they responded sending me an email stating that their Escalation consultant, Mbongeni Ntshangase, will be contacting me shortly to try and resolve ...
I had miss placed my sim card on the 2nd of Feb and i purchased a sim card from Pick and Pay as i am unable to get to a store to do a sim swap. the gentlemen advised me that this simswap would like 48hrs. i queried it on the 6th of Feb as 48hrs was long finish. i then got a response that someone is ...