I put a call limit on my data account, cell c charged me above the call limit, when queried it the call centre agent acknowledged fault after listening to the recordings of my initial request, a case was raised to request a refund, nothing happened and diversionary tactics including being kept on ...
During December 2012 and end January 2013 I was recovering from a serious eye operation. I work for myself and did not receive a income for this period. End of January 2013 CellC debited my bank account for the arrears, although there was sufficient funds they did not dedeuct the full amount. About ...
On the 7th January 2013 I had contacted Cell C about the poor reception in my area; I highlighted the fact that the coverage map indicated that I had excellent data coverage and that in fact, even call quality was bad in my area. Lungile Ntuli responded and gave me this reference number: TT ...
I topped up my Cell C data with 1GB and never got the bundle added and now Cell C customer care tell me I have received and used it, something I deny totally as I didn't get any SMS confirmation like I normally do and no data as well! Please, Cell C get your systems in order!! This is a rip off and ...
I played spin and win *120*111# three times and got three sevens on different occations and got notification halala you won R50 airtime but when I checked my airtime I had was gone and no R50 for me. Why do companies think of such stupid nonsense to take my airtime how will I phone my loved ones ...
I have been struggling with reception now for the last 4 weeks, my cellphone is constantly on SOS service, the signal strength runs between 1 and 3 lines. I am fed up really I did not want to upgrade actually, I wanted to move over to Vodacom, this company has excellent reception, but once again I ...