I deposited money into the wrong account because the person I was depositing for gave me the wrong details I went to capitec at 11:00 in the morning and came back 30 Min later after realizing that the account details were wrong and I was told that I wont be able to get my money back, what kind of a ...
So aunt in law banks with Capitec and someone fraudently took money from her account. she went to go report this and she was told that she would have to prove that she didnt have a contract with this person allowing them to debit her account and was given some number to contact of this . now my ...
Capitec is running their customer's accounts like the mafia. My wife went to their Cresta branch yesterday to have unauthorised debit orders reversed but was told they have a policy stating they cant. This is a lot of rubbish as I called my bank & they were able to do it TELEPHONICALLY. My wife ...
I Am abselutely horrified with the service, i have been a customer at this bank for the past 7 years. This month i was told that you no longer have the ability to dispute or reverse money that was deducted on your account without my approval. Now i have to spend time and phone to get a letter from ...
I would like to take this opportunity to compliment Chantal on her outstanding service. Last year i took out a loan with Capitec and Chantal assisted me, last week again i requested another loan and i got Nthabiseng Moorosi to my assistance BUT she went awol without completing my application, i got ...
I am a Capitec mutual client have been banking with them for more then two years, but I have never received such poor service I was assisted by a rude lady by the name of Gugu Dlamini no compassion no warmth from the start when I was serviced by her the was attitude, my query was credit application ...