HI, I have been a customer of capitec bank since late last year. I took out a loan of around 90k with them and when I came short on money, I used the Multi loan service. On the 29th of January 2013 I applied for debt review and was approved days after, I signed an agreement with Octogen and in the ...
ON SUNDAY THE 24TH FEB I TRIED TO WITHDRAW MONEY FOR MY ACCOUNT AT A FNB ATM. WHILE THE ATM WAS PROCESSING MY TRANSACTION IT WENT BLANK. IT WHEN ON AGAIN, MY CARD CAME OUT AND TO MY SURPRISE MY MONEY DIDN'T. I GOT A SMS NOTIFICATION THAT THE MONEY WAS TAKEN OUT OF MY ACCOUNT. I CALL THE CUSTOMER ...
This morning I was woken up by a debit order that went off, I thought it was my usual debit order until I saw that R399.00 went off my account twice. I called Capitec Bank call centre they were un-helpfull, arrogant and had a stinking attitude. I asked a simple request that a debit order be ...
Capitec refuses to do reversals i mean whats wrong with you people. In January you deducted money on my account without consulting me because of your negligence of not deducting the eft payments. Today i have debits that i don't know about from companies that made apparently you still don't want to ...
This morning I woke up with a Capitec Cell notification that an unwanted and unknown debit order went off my account twice. I approached Capitec Bank and they told me straight away that they cannot reverse such a transaction. Head office then send me the company that took off the money and now I ...
Ms Seholoba I totally disagree with your response - an expectation was created... Your subsequent diatribe of your banks process/protocol, of no interest to me, still has not solved anything!!! I WANT THE SERVICE AS PER THE EXPECTATION CREATED. ...