I was a BA Executive Club member. I still have nearly 200 000 miles/AVIOS. They can stick it. I fly mostly locally and after the kind of treatment you receive from their ground staff, and even on occasion their air crew - I can tell you that I would rather be treated marginally better by SAA than ...
On 12 March 2013 at? 11:30 I arrived at the gates to board flight BA6414 CPT to JHB, departure time 12:20. To start of the gate boarding staff arrived late and only one staff person showed up, this made the process for boarding very slow. Then I waited in a very hot airplane (35 degrees) for the ...
Dear BA When your representatives at the airport repeatedly assured me that my bag will be delivered at my guest house by end of day yesterday, I had no reason not to believe them. I am now in the unfortunate posi tion of not having access tot everything I need to look and feel good to chair a ...
Having logged onto the BA website to look at availability of Avios rewards flights to plan a holiday I found that no matter what destination you selected from their map it showed that number of flights for every month for the rest of the year as blank. I emailed to ask what was going on and got a ...
What a horrible experience. I am an organized person who made arrangements based on my bookings. BA decided to overbook a flight and I had to be fine with taking a flight an hour later which had financial implications on my personal end. The complimentary flight voucher is simply unacceptable ...
I checked in early for a flight from Cape Town to JHB, and found a letter waiting - stating that arrangements have been made for me to stay another day, due to the flight being overbooked. I wrote to Comair on the 15th of Feb to complain about the poor service and the fact that nobody even said ...