My son is a frequent BA flyer as an unaccompanied minor, for which I have always been able to provide proof of identity using my medical aid card, this as recent as January 2013. When checking him in on his return flight to Cape Town on Monday 18 February I was asked to present a birth certificate, ...
My step daughter had a 'meet and assist' flight booked for 17h00 on Sunday afternoon from CPT to JHB. We arrived at CT International an hour &15 min before her flight. Upon arriving at your check-in desks, it was chaos, endless queues, frantic passengers, delayed flights and very rude staff. We ...
I am totally dissatisfied with British Airways and their service. September last year my daughter was flying from Cape Town to Port Elizabeth on Club travel. The flight was due to take off at 10.30 but only left after 5pm that evening causing her to miss her paid for shuttle to Grahamstown which ...
I made a booking from Cape Town - (Booking Ref 3H7FCR) to New York, JFK. Due to unforseen circumstances I had to cancel my booking. I phoned the Comair call centre on 011 921 0490 to cancel the booking. First I was advised that my ticket was non refundable but I told the lady to check my e-ticket ...
I was travelling on a British Airways flight from Cape Town International to OR Tambo International last Thursday evening and was appalled when I saw that the passenger behind me had been allowed to carry three pieces of hand luggage on board with him. As far as I know the regulations state that ...
The UK is the only country in the world where you need a visa to transit through Heathrow. Even if you have an onward flight with BA. As such BA hides behind this rule conveniently money of consumers. There is never a warning or posting on their website site before you make a booking. Once you go ...