I was booked on flight BA6414 from CT - Jhb on 27 Nov 2012. We were already on the plane, when we were told there is a problem and we have to disembark. We got off the plane and were told to go to the checkin counters again. The flight was then delayed and we were told to wait at the checkin gate. ...
My third flight in the last two weeks which is more than 45 minutes late. Needed plug access to work due to flight delay; asked Bernadette in Slow lounge in OR Tambo if I could use a plug. The answer was a dismissive "no" - even though BA was the cause of my predicament.. I have flown ...
Our flight BA6236 was to leave PE airport at 18:05 on 31 April. We received an sms stating that our flight had been delayed to 19:00 however, we had already left from Knysna and needed to give our rental car back. When we arrived, there was no movement at the check-in counters. We waited about an ...
Hi. I have just written an email to BA and in the meantime wanted to see how they are faring in general. I was reading a number of complaints and BA's replies and noticed that it is impossible to form an opinion about how they handle problems as all the replies (all the ones that I opened) are only ...
I was booked on 9am flight to Durban over easter weekend, By 8am I was already in the check in cue, surprisingly on such a busy weekend they understaffed with only 3 check in clerks, a problem with a customer in front cause further delays. instead of taking him aside and dealing with the rest of ...
My husband and I were among the many hundreds stranded at PLZ airport on 31 March/1 April. Eventually got to JNB 23 hours after we were due to get there. Bad weather and ACSA's incompetence re no instrument landings not BA's fault, BUT: 1. We were not informed of delays on 31 March. Why were we not ...