Bonitas
Late delivery of my medical aid card
Gave excellent explanation of late delivery of my medical aid card. ...
Gave excellent explanation of late delivery of my medical aid card. ...
Dear Sir / Madam I am a member of Bonitas Medical Aid and wish to make a comment on a employee at Medscheme Office. My husband must urgently have a hip replacement and as we are pensioners we can not afford the prosthesis. I battled for more than two months with Bonitas staff to assist me in this ...
This should be a day am enjoying having a new born, Ive sent the medical scheme an email & there has been no response. I have been contributing without any issues, Ive had a difficult delivery where my water broke & didnt have any labor pains & I had to be induced in order to deliver a ...
I have been having a query about the membership closure of my deceased parent for about 4weeks without any clarity and progress on the query. I phoned the call centre and she helped me, went as far as verifying all my banking details and sum due to me. She also went as far as checking for my Tax ...
Being on the medical aid for 8 years, this morning was the very first time I had WOW customer service. Siphelelesonke Masondo went the extra mile to assist me. I have been calling for the past two weeks however she gave me peace of mind (caller satisfaction), she used inistative, she was ...
Good Day I would like to convey an attitude of gratitude from the prompt assistance received from Bonitas Call Centre agent, Lebo. I was looking for information and I called them. I spoke to him who assisted me in a professional manner and I was pleased. I wish we could get people like him who will ...