I was referred to my Gynaecologist by my GP for my annual check up. I got to the Gynae, he did the check up and referred me for my first mammogram. These accounts was submitted it to Bonitas- Boncap. Assuming every will be paid for as these was both routine checkups. To my shock some these accounts ...
I logged a Hellopeter complaint regarding the terrible service I have received. TO DATE I STILL HAVENT RECEIVED MY DOCUMENTS!!! I NEED MY MEDICAL AID CARD TO GO TO THE DOCTORS AND STILL DO NOT HAVE IT!!! I was promised by the call center supervisor that it would be delivered to my work address in ...
On 18/1/13 send Bonitas docs to verify my daughter's dependant status as student - via fax. On 24/1/13 we receive a letter from Bonitas, stating "We hereby confirm... extended the membership for the dependant as a Student Child". On 6/4/13 we received a SMS requesting to send Bonitas the ...
2 dae terug moes ek terugvoer kry op verkeerde maandelikse aftrekking, geld moes terugbetaal word. Wag nou nog vir terugvoer en as ek bel is daar niemand wat kan help nie. Die klient moet mos maar altyd terugstaan. PATETIES! PATETIES! ...
I called regarding a claim that was put through to the medical aid without my consent and Lungi assisted me in less than five minutes, being so friendly and helpful, she even explained the reason for my claims being rejected, etc ...
I submitted an urgent request for a number of orthapaedic appliances for my 90 year old father on 11th April 2013, with quotes, prescriptions, nappi codes, ICD Clearances, etc. supplied to Bonitas. I have had no information at all from Bonitas except for one of the items which they they said is an ...