The agent showed appreciation for my query; I immediately gained confidence that my query will be resolved;She had a friendly and positive approach during our interaction. ...
Hi, I would like to know WHAT is going on?? Everywhere all I can see on the website is how AMAZING your scheme is, then why is your customer service so??? First I was never informed I am a member, I just saw payment being deducted from my account. NO ONE CALLED ME! NO ONE SMS'D ME! NO ONE EMAILED ...
My retired parents signed up with Bonitas in Nov 2012. They paid the first premium upfront. In Dec 2012 Bonitas deducted 2 payments from their account, but as they paid the first month's premium upfront, they arranged with the bank to refund 1 month's premium. From then until a few days ago Bonitas ...
My son was hospitalised in October 2012, a few pathology test was done and payment for some of these test has still not been paid by the medical aid. Its now 7months later, this is really ridiculous!!! My medical benefits for pathology in hospital is unlimited, but bonitas can not even pay a small ...
Good day to you my name is SC Erasmus membership number 47001218823 since February I have been truing to register my son on the medical aid after numerous phone calls and emails that I have sent, I have no response what so ever. I would like to have someone in a senior position to give me feed back ...
Good day!!! My name is Dirk Erasmus my wife's name is Susan Erasmus my sons name is Zian Jacobus Erasmus my wife and I are trying to put my son on the medical aid sending the application forms numerous times to the competent staff of Bonita's suppose to be, we are sending emails and phoning ...