Hi, I phoned ans spoke to Zola regarding a claim made by a DR I did not visit and she gave great advice and how to go about disputing the claim. She was very professional and as a member I appreciate people like her who give great advise and ensured that I understood how the process will work. ...
As there is no number that I can phone to complain about your service I will have to write an open letter to you. We have longtime members of your fund as my husband's work requires a membership with you. We have always had problems with our chronic medication as well as payments made to my ...
I needed a tax certificate on my medical aid and she just emailed me immediately with good personality, attitude and empathy. she is good nah ...
Nompumelelo was very good at attending my case, She is a good listener and customer orientated. If she does n't know, she goes and find corrent answers for you and ensures that you are satisfied with everything. Keep up the good work! ...
Thanks Bonitas I understand that you can't just change any plan to a higher plan in order to cover benefits that might not be covered on the lower plan but in this case I don't want to go to a higher plan. Due to changing circumstances I require my plan to be lowered from the standard option to the ...