I've been trying to join Bonita's over a week now without any luck. Emails are not answered, closed without any resolution. If you call them you are told that they have had various other complaints about their Marketing department not getting back to people. When you eventually do get through to ...
I joined Bonitas medical scheme in March 2013 after being with WCMASS for many years due to change of workplace. My monthly payment at Bonitas increased by R4, 213 per month compared to WCMASS. I experienced now numerous problems since joining Bonita's. Bonitas has a system in place where you ...
Good morning Please can you resolve my problem with the service that I experience with Bonita's? Last year 12 /08/2013 I did go to Dr ANIRUDHRA AND PARTNER, I pay the doctor cash and they told me I'll get my money within 7 days. Since then I call the Bonita's call centre about this matter I've ...
I am so, I'm even shaking. Bonitas suspended my account because they say I did not pay my December installment. No one called or receive an sms to say that I did not pay. The thing is that I did pay, the payment was done 9/12/2013 and another one was made 31/12/2013 for January. When I call the ...
I cancelled my medical aid at the beginning of Dec 2013 and was assured that a debit order would not go off in Jan. Surprise Surprise the debit order went off with the increased rate for 2014. I immediately phoned Bonitas and was told that because they did not process my cancellation in time they ...
I sent emails to customer service with questions regarding cancelling the debit order and setting up a stop order, because I moved banks. The next debit order came and went off the old account without them responding to the original email sent well before the debit order date. They take over a week ...