Called Boncap to confirm various matters, as I am a very new member. My queries were sorted out quickly and cheerfully by Nhlanhla, a pleasure to deal with, Patricia Gallaghe ...
Thanks again Natasha for resolving my most recent query so quickly! You're a STAR! All the best for 2014! ...
I requested a change in my medical aid option due to being unemployed. I was requested to submit a form. Which I duly submitted on the day the request was made (10 December 2013). I receive a email on 31 December 2013 stating that they did not receive my change from and therefore cannot change me ...
I'm very annoyed at the lack of response when it comes to payments on their BonCap accounts. They authorised my general practitioner visitation in August 2013 but when it came to payment, they decided to do part payments withouts even notifying me as their paying client. I have now been handed over ...
I have emailed Bonitas more than 5 times regards to a problem, it is more than 20 days and nobody is getting back to me, I have also phoned them 4 times and they say they will phone me back because of high call volume and that also doesn't happen, I am still waiting for them and are really one ...
After the hello peter complaint it was sorted out by Lara and Lammejie, a month later the same thing Bonitas threatening to suspend the the membership. So i naturally e mailed Lara and Lammetjie and they just refuse to respond i have copies of the e mail, dates and times, i call the CC these senior ...