I submitted froms on the 02 January 2014, for medical claims to be paid, i than received a email with reference no, to say that it will be attended to within 5 working days, after 5 working days i had to call again, was than advised that the documetns i submitted was wrong, i than submitted the ...
I've been trying to do an option change since october late year but no success. each time I'm told to wait for 5 working days to get a response. how difficult is it for me to change options??? i've been told to wait 5 working days... and when i say that i want to cancel they tell me i will has to ...
I was never informed about my yearly increase and paid my January 2014 installment the same as December 2013 .Bonitas sent a letter saying i am behind R349 on 16 January 2014 due to the increase that i was not aware of. My wife tried to use the medical aid and it was suspended on 8 January 2014 but ...
I went for a consultation on the 10 December 2013 to Dr Ebrahim Parker, i was advised that the consultation will be paid by me in cash and i can claim it back from my medical aid of which i did on the 12 December 2013..and i waited for the response from the medical until i cam back to work from ...
Nhlanhla Masungwini sorted an issue I had effectively and quick after I had to call again on the same issue. He provided an excellent and professional service, something not commonly experienced with call centres ...