In November 2013 I called asking to change my husband as the principal member to myself, Mrs. S Laloo. On 02/01/14 R1778 premium was already taken for Jan on the old membership number. I was advised via email from Lerato Mosoeu that my husband should send them a letter asking them to transfer R1778 ...
Good day, I have been trying to get information on the Bonitas Boncap option for over a week. Tried the call center and website email address about 5 times thus far. Still no response yet?! Also called them to ask about joining them twice. Yet awaiting a response even though I was promised to be ...
I received the membership cards that I have been complaining about. They were hand delivered to my residence. And I would personally like to thank the lady (I forgot her name) who made constant follow up and re-assured me that I will receive them very soon. I am very thankful Mme you should teach ...
Efficient and went the extra mile in tracking many queries for the broker, member and myself ...
Hi I am currently on medical and wanting to join bonitas as bonitas is offering me cheaper and comprehensive medical cover. i send through my application last week and have not yet recieved feedback, when i called the call centre, they advise me that i have been imposed with a 3 month general ...
I have called their customer care department enquiring about their medical aid plans and was advised that they will email me their brochure. This was in November 2012 and to this days I am still waiting ...