I wanted a Medical Scheme, and spoke to my life insurance. He promotes Sanlam Products and hence mentioned Bestmed, I made my application early Dec 2011, to start on the 1st of January 2012. The Application was recieved and I cancelled my previous scheme. Early January no Debit order was taken on ...
Hi There I have taken out Medical aid with these people in november 2012 - it is now April 2013 and I still do not have my cards - this causes a problem trying to get into a doctors rooms if there is an emergency it just causes so much frustration. I have been dealing with the call centre for over ...
It is very unfortunate that this has now had to lead to a complaint on Hellopeter. I am very unhappy with Bestmed at the moment. I have been waiting 3 weeks now to get a claim paid back to me, and it STILL has not been paid back. I have another claim that was sent off today and I wonder if that ...
My wife gave birth on the 12th of January 2013. The claims from the various doctors were submitted to Bestmed for payment. The accounts were not medical aid rates, so they were all submitted to GAP cover for payment. The 1 account that is not part of the PMB part of this claim, which will actually ...
Beginning of March 2013 our designated GP prescribed blood pressure medication to the second adult member on my medical aid. This is to be a chronic treatment and the relevant paperwork was forwarded to the chronic medicine department to get authorization. It is now a month later and multiple ...
I am a member of Bestmed-Pulse 1 package. I was involved in a car accident on the 20th February. I had to go to hospital to get checked out as my neck and shoulders were very painful. I phoned the call centre to get authorisation but the lady that answered told me not to worry about getting the ...