I've applied for medical aid through Jenus Health FSP36088 (A broker). My predicament i was told that i was going to be covered from the 1st of January 2013 and when that didn't happen i thought it will be activated from the 1st of Feb since i applied in Mid December. My issue now is that when i ...
Bestmed has a Wellness Programme in place but it doesn't include Gym membership. Why doesn't Bestmed incentivise its members to adopt healthier lifestyles by subsidising their Gym Membership Fees? It must surely be in the scheme's best interests to have healthier members. ...
I have had a couple of unpleasant experiences with Bestmed since January 2013: I paid for my contact lenses and submitted a claim via [Email Removed] as I always did in the past. After hearing nothing for almost 5 weeks, I phoned Bestmed only to be informed that I need to submit to PPN. Could ...
I've been trying to get my repayment for a while now. I have sent in my banking details and a copy of the bank statement as requested, but I am still not being refunded. I recently received an email stating that I have not sent a copy of the bank statement. However, it was sent at the same time as ...
I JOINED BESTMED JUST SHORT OF A YEAR AGO . I ALWAYS PAYED MY MONTHLY FEES VIA EFT AND FOR THE LAST COUPLE OF MNTHS I KEEP ON RECEIVING SMS SAYING THAT MY SERVICES ARE SUSPENDED . EVERYTIME I DID THE EFT THE THE PROOF WAS EMAIL THROUGH IMMEDIATELY. ON THE 4/1/13 I OHONED THEM JUST TO FIND OUT THAT ...
I HAVE BEEN A LOYAL BESTMED CUSTOMER FOR SOME TIME NOW AND UTTERLY SHOCKED FOR THE SERVICE I RECEIVED OVER THE PAST THREE MONTHS!!! YES, ITS THAT LONG AND MY BANKING DETAILS HAVE NOT BEEN CHANGED, I HAVE REQUESTED THIS 15 TIMES OVER THE LAST THREE MONTHS AND SENT ALL THE DOCS TO SERVICE, MEMBERSHIP ...