I have been with Bestmed for the last 5 years, and since I have to wear glasses everyday of my life, I have been enjoying the benefit provided by Bestmed over the last few years. I go for eye tests and new glasses every 2nd year, and they have been paying everything in full. Obviously our rates ...
I have a numner of calls over a long time trying to get my claims procesed. Everytime I get a differnt excuse. I have submitted all relevant documents since last year. ...
I wrote a long complaint, but could not remember my password, and went out to get it from E-mail... don't feel like repeating my storey again!!! Please see if you can find it!!! ...
My Husband worked for Sanlam and was part of corporate medical scheme, we tried to convert the membership as we assumed the company has submitted the form. We were advised to send in a new form (Change from corporate to individual form) which was emailed on 28/02/2013 (I have proof) when i call the ...
I hardly ever use my medical aid and the one time I use it, they reject the claim!!! I was violently ill and I went to casualty on 14 December 2012 for emergency treatment and provided the reception with all my details, knowing that they are a Primecure facility. They did not tell me that I have to ...
I joined Bestmed on the 08 December 2012 and have been an active member since the 01/01/2013. I would assume as a first time member, you are suppose to get a welcome pack with your medical aid card. I have made numerous phone calls to them regarding this matter. It is so frustrating to go to the ...