I applied to have my dependent added to my medicall aid. On the application form we stated explicitly that my dependent last was a member of a medical aid in 2011-05-31. Now I get a letter from Bestmed requesting a membership cetificate from my dependent's previous medical aid. When I phoned 012 ...
My son sustained a neck injury on Saturday 25th May 2013 in Port Elizabeth. My husband and I were in East London for the day. He was taken off the field on a stretcher and rushed to St Georges Hospital for CAT SCANS etc. My son arrived at the hospital, was treated very well, went for CAT SCANS etc ...
I am a Bestmed Member on the Pulse 1 plan supported by Primecure service provider. Over the weekend the second member had an emergency room visit and as per procedure I am now attempting to obtain authorization for the viit. On my Bestmed card is a number to dail to obtain authorization... this ...
Pre authorisation request done on the 31st May agent answered my call and requested for a motivation letter from my Dr which-still didn't make any sense to me that was send to her via email within 10 minutes, another 5 minutes passed without hearing from her then I decided to call the Call Centre ...
My grandmother joined bestmed in march this month and I think she really made a mistake. Her chronic medication has still not been approved and the doctors assistant send the things through and she has even told us she does not know what to do anymore. Well she is a pensioner and does not earn a ...
Don't think that because you have a hospital plan you are coverd or will get preauthorisation for hospitalization. We were approved without any waiting period and were promised by our consultant that only cronical issues have a waiting period. My wife was diagnosed with a S5S1 fracture that can be ...