I have been struggling now for a few days with this, 24/08/2012 i have applied at Bestmed, i could only join on 1st of October as i had to give 1 month Notice to Discovery medical aid and my Fiance was on Afrox medical aid. on the 31st of october 2012 we found out that she is expecting, i phoned ...
Following my previous complaint, I managed to sort out the outstanding balance matter myself. The agreement was that the instruction with the debt collection agency will be retracted - based on the facts of the matter - and that I will pay the outstanding balance directly to BestMed. I was to make ...
We inquired with Bestmed about cancelling a Hospital Plan membership and they informed us we needed to complete an application form and that it would take 2 months, which we did and faxed back to them. 6 months later, Bestmed is still deducting money monthly and have not cancelled the membership. ...
I called the Bestmed call centre to enquire about a claim that I had made and a very friendly Michelle Malope answered the phone. She was very friendly and patient with me. We went from discussing my claim to us discussing my option and my benefits. We were on the phone for about 20minutes and not ...