Good day I have a serious problem with the system in place to follow up on my claims. Bankmed is the main service provider who I pay my monthly contribution to, and I have to direct all my queries via them. I have to wait up to 2weeks for a general response. This is not the level of service that ...
During the month of may 2012 my son was admited at krugersdorp hospital and discharged the next day. in the month of June 2013 i recieved a statement with outsatanding payment of R540.22 when i called the hospital they informed me that the badical aid short paid them with the stipulated ammount. I ...
Good Day i sent through a claim to Bankmed initially on the 05 February 2013 09:07 AM and again on the ue 2013/03/05 08:57 AM to date i have had no feedback regarding this claim ...
Referring to a previous complaint by Jae about the Vitality/Multiply switch, I have also signed up for the LIFE membership with Virgin Active. I still feel that the issue is not with your customers but between Bankmed and Discovery. We were never informed that should the partnership between BankMed ...
I have been sending emails requesting statements of claims and status from carecross. I have submitted 2 claims in November 2012 and still not sure if they were paid since they dont send a statement, or do not even notify if they make a payment. May someone please send me a statement so I can ...
I am a member of the Baby and Me program with Bankmed and I was advised that one of the benefits of this membership was that 5 of my visits to the gynaecologist will be paid from my insured benefit. To date, I have submitted 3 claims back dating to November 2012 but I have not received any feedback ...