I've sent numerous emails to Bankmed on [Email Removed] I received a response that my claim will be paid on the 15th March 2013. Nothing has been received. The sad thing is that I'm never late on premiums and worse than that, this is not the first time that Bankmed hasnt paid my claim timeously and ...
I would like to compliment Oscarine Matthys and Lerato (did not get her surname) for the professional and competent manner in which they handled my calls, they listened to the problem and got a solution. In the same breath I would like to say how useless the claims department is, they do not read ...
I have had a pre-approval in January 2013 for my son's braces to be fitted and for the necessary treatments thereafter. It is March and I am being pushed around from all Bankmed's incompetent staff as not one person can assist in giving me proper feedback as to why my account has not been paid. ...
In the first week of February my wife submitted an application for medical aid for myself and three kids and on the 08 February upon requesting a Medical Certificate we received a medical certificate that showed it was just me as the member and my wife as the principle member, after querying it ...
I was happily to be assisted by someone who keep promises to the customer... I'm looking forward to keep my membership with you guys... ...
I am so unhappy and stressed because of Bankmed and their incompetence. I was in hospital i May 2012 and October 2012 both My Lancet accounts have not been paid till today were rejected if though in both occations i was admitted. my benefits strictly states that if its and in hopsital account they ...