I am receiving advice of claims received & being processed by e-mail but once again statements are not being sent to me by e-mail. The last statement I received was dated 28 February 2013. Despite complaints to Bankmed & assurances that I would receive statements regularly this is not ...
I submitted a claim to Bankmed regarding my visit to Optometrist on the 28 February 2013. I followed up each day for the refund, and the same response I received confirmed, it takes 30 days for a refund, so it's been over a month and half with no feedback, so the on the 27 March, I phoned to ask ...
My daughter needs to have her tonsils taken out. I have given all the information to Bankmed the 19th of March 2013. It is now the 4th of April and I have heard nothing back from them. I have tried calling, but I can't get through, this is so frustrating! ...
On comprehensive plan, paying exorbitant amount over to bankmed each month. Suffering from severe headaches continuously. Dr ordered an MRI but bankmed will only authorise for a CT. I was told by the consultant that it does not matter what I pay for or how much I pay, but how good my motivation ...
After their last response from bankmed on the 20/03/2013, I was told that my hospital bill will be settled in full by the 28/03/2013, it's the 2/04/2013 and payment hasn't been made. I have also received a phone call from hospital saying that they haven't received any communication from my medical ...
We thought we were signing up for our medical aid through Bankmed. It turns out that instead we were signing up with a separate company called CareCross who Bankmed outsources some of their plans too. The way the information is laid out on the Bankmed website, in its PDF's & video is such that ...