A few weeks ago I sent someone out to Baby City for me to buy formula milk for my son since I would be out late at work. They came back with the wrong formula. I rushed there to go exchange it. I got to the door before their closing time which is 19:00. Their doors were closed and they refused to ...
We recently had my daughter's baby shower. 6 weeks in advance we went to Baby City Pavilion to arrange her registry. As we were so early we were told that the items chosen could not go into the box as the box only goes out 3 weeks before the shower but that a list would be kept and the box would be ...
Babycity Bought a bottle sterilizer from your 4ways branch end Oct. This is a safety critical item and something you cannot do without. It's stopped working on 29 Dec and was duly returned to the shop. I was blatantly told the supplier is closed and they will only look at it when they open in the ...
I recently went to create a registry for my baby shower. At first the sales lady at the store informed me that a box could only be provided 20 days before the date of the baby shower, but in the mean time they would create a list and a box would be given within the 20 day period. I was contacted ...
On Saturday 14/12/2013 I made a purchase of R362.95 but was overcharged on the Speedpoint. An amount of R3629.85 was deducted from my account. They refused to give me my money back on the spot and said they can only do an EFT payment. I told them I need the money urgently and the manager assured me ...
I received an unwanted gift that I needed to return. It had the bar code and sticker indicating that it was bought at baby city woodmead and I had a warranty sticker. When I took it for exchange the manager rudely demanded a receipt when he told her we did not have one she said we hav le to get ...