I must say that almost everyone at the baby city store in centurion lifesyle centre is very helpful and always go an extra mile to ensure that customers get the best service. I would like to give a special thanks to Mashego whos always a pleasure to deal with and everytime i visit the store and not ...
We had been given a humidifier as a gift and after a month of using it, there was a droning vibrating noise coming from the unit, my wife called the branch and was told to bring it in so that they could send it for repairs. When we went into the branch, I explained the problem to the branch ...
My wife recently purchased a baby monitor from your Pavilion store. It lasted around 10 days before breaking and rendering it useless. Being only 10 days old my wife returned it to your Pavilion store where she was told that they wouldn't swap it out (despite breaking in just over 1 week) and that ...
I bought a 3-1 Preg Perego baby car seat and Stroller from Baby City (BC) Fourways. I called BC 23/06/2013 and told them it was broken. I spoke to the Manager Louis. He told me to take the item directly to Peg Perego in Randburg. I found this odd since I bought the item from BC. I took it anyway. ...
I purchased the breast pump on the 1st of June 2013.When I used the product no milk came out and just made my nipples painful. I contacted babycity Zambesi to inform them of my challenge and they told me they can do nothing I refuse to accept that I need to absorb the R1000 cost for a product that ...
I set up a gift registry for a friend at Baby City Boksburg. What an absolute nightmare. Many items were left off the list complately, and many items were DUPLICATED up to 6 times!!! It took forever for them to send a copy of the list through to other branches when people wished to make a purchase. ...