I have been using Axxess ADSL since the days of dial up. I have recommended Axxess to most of my customers as I am in the IT industry, tonight - 04/11/2013 I tried getting hold of Axxess from 17:00 till 20:30 and they haven't answer my call. The only thing I wanted from them is to reset my port at ...
I jointed Axxess about a month or 2 ago and since I joined it's been a uphill battle. I had to struggle with Axxess because on they website i cancelled a service and downgraded a service and both those changes on their website did not work even after I received a confirmation email. So I got ...
Hi I have logged numerous jobs stating that my line never syncs at 10mb, I just want it to be syncing at 4mb. I am happy with that. Is that so hard to do? I have been complaining for over 3 weeks on your helpdesk. Now with your summer scoop special you have also throttled my service to download ...
I have just upgraded to 4mb line but still have less than 2mg line speeds. to get thorough to support is as bad as trying to get through to a government department. to send mail can take 2-3 days before a response is received. There is only 1 line to reach them, and you cannot get through to a ...
My internet stopped working and I can't get hold of the call centre I've tried the whole day. ...
Cannot even complain because i just keep getting disconnected, tried to complain an hour ago, dropped over 10 times whilst writing it, when the line came back on i try to submit my complaint it then dc's and i loose my complaint! IM SICK AND TIRED OF THIS LINE!!! I pay good money and in return I ...