Since the beginning of December 2013 I had problems with my ADSL line (Account no. 025309). It was off for quite a few times. I believe it was mostly Telkom. The problem is that my line is, if it works, most of the time slow (0.4Meg dowload if I do a speedtest. So here is the issue. I pay for a ...
I have a up to 10mb adsl line subscription with axxess my line started syncronizing at 2mb and below during december 2013 I have logged some tickets in hopes to get this sorted, telkom came out and checked everything on their side and reported that there were no defects with our ADSL Line I ...
Upgrading to a 6MB Uncapped line paying over R700 per month only to sit with a download speed of 0.2-0.9kb/s! What a joke..! I ran [URL Removed] to find my download speed at 0.45 and upload speed at 0.11..! Stick to Dial Up, you will save a fortune and not get ripped off! Support staff's only ...
This is infuriating. I've been with Axxess for years now, and it pains me to write this report, as they are usually good about what they do. I suppose they've become too big and now lack in customer service. Every 1st of every month I got billed for that month's ADSL and line rental (which ...
Nothing better than not having to hold too long on the phone, then having someone at the other end who's always ready to help - successfully or not. This has been happening without fail since my affiliation with Axxess. Thanks to the persons responsible. I hope this will be kept up as long as ...
Worst ISP I've ever used.. Paying for a 4mb uncapped account and I get a 10kb account. can't cancel on their website, nobody responds to emails. Not even a week and already sent in cancellation. well try to at least. ...