How can a business operate without a telephone? There is no way to get hold of this business. I have been offline all morning and there is no way to call to find out what the problem is. UNBELIEVABLE. ...
Saw someone else complain about Axxess DSL this morning, We are having the same issue! No luck getting through to their support line, we've made payment for account renewal yesterday, nothing has been renewed this morning. We've lost one of our biggest clients this morning as a result of the fact ...
Seems that the last month their call center and service went out the back door and since moving their servers their admin and support went with it, get the wrong accounts, domains get suspended and when you report it NOTHING happens for a couple of hours, then is fixed until the next day... AND the ...
I have 4mb uncapped. Been managed/shaped the whole past month, not due to usage (they told me that) but due to high demand in 'northern areas'. I know several other uncapped Axxess users with the same problem. Being shaped after using only 20gb on an uncapped account. If they can't even handle the ...
Axxess debited my bank account on the 28th of October 2013 when our agreement was the FIRST of every month. This was a huge inconvenience for me as my pay day is only the 31th October 2013. Called them and all they could do is apologise and insist it is an error which they cannot do anything about. ...
I am considered by MWEB as a heavy user, as I have a constant download stream running. I do Android development, lots of source code repository downloads and OS updates for 4 machines, plus whatever else is at the order of the day. MWEB decided to throttle my 2Mb line after 180GB usage. My current ...