It is so unfortunate that you leave me no choice but to use this platform for communication and clarity once again. I tried with all patience today of calling you more than 20 times today using call centre and head office number it either rings unanswered for than 10 min with the music play non ...
My name is Sharon khoza and i have 2 funeral policies with Assupol, i phoned in two months ago to change my address details as i have moved from Jburg to Pretoria and the person i spoke to didnt bother updating my address and i found out this because i was not getting any mails on my new address ...
I phoned the call centre on the 03-03-2013 to change my bank details and waited as long as 10minutes and got no answer and very disappointed in their service. I'm closing my account because i have more policies at other companies ans their service is far better. ...
Anyone tried to contact the Assupol callcentre lately? Seems no-one is working there anymore. Emailing client services returns errors that the mailbox is full. And this is a company responsible for my policy? Problem is, I cannot seem to effect any changes on my policy since getting hold of anyone ...
Last year October i took an investment policy with Assupol till today i havent received any documentation but money is deducted monthly ...
My aunt an assupol funeral policy and she passed away when we went to claim they took all the documents and promised to get back to us and they said everything is in order. then we followed up the whole week which they would say they will contact us, i called them day before the funeral and they ...