I sent a request to Assupol on 2013-03-07 to update my debit order for two (2) policies. Up until today, it has not been rectified yet!!! ...
I would like to thank Nonny Motau for excellent service. She handled my query in a very professional manner and attended to it timeously. I have had bad experiences with Client Services at Assupol in the past but she was just outstanding. Keep it up Nonny ...
I spoke to Hope who informed me that I have to send a letter requesting a cancellation as well as my ID to 087 233 6334. I sent an e-mail as well but no response. Could you kindly confirm that my policy has been cancelled and the debit order has been stopped? ...
I phone early this morning wanting to konw if my parents police its up to date reason why 3rd of june 2013 the was payment made at FNB an amount of R350, but according to fnb payment was made to claim account instead of group scheme, but both account belongs to assupol, i phone this morning spoke ...
My mom passed away on the 29th March 2013 and my six months was going to be over on the 1st April so the pay out wasn't made to me. I was advised i will receive my premiums and till today i'm still waiting. My policy has lapsed and no one bothered to communicate with me regarding that. I don't know ...
My name is Mbuyiselo Manzi. i just want to report about the death claim i made last week on thursday the 12th September 2013 at Assupol. i sent all the documents and they told me everything is fine and i will receive my money with 48hours, till today i have not received a cent from them. everytime ...