Hi, I had a policy for my grandparents with Assupol. My grandmother passed away in 2010 and my grandfather this year in May. Assupol has paid out the funeral claim, but they started debiting my account again in July. I have called for a refund and they asked me to send the death certificate. I have ...
Good day, I am not happy with you guys at this stage, I took out a policy in September 2010, I have just been advised that my policy is in arrears for 2 months. Meaning that in 2010 I did not pay my premiums as per your consultant in Bloemfontein, I fail to understand that for the last 3 years I ...
Assupol activated a policy fro my husband withou consulting him and they managed to deduct from his salary, they are inconviniencing our budget at home, we want all this money to be revesed two premiums ...
Why is it that every 6months to 1yr I have to get arrears letters AND I AM NOT IN ARREARS! I requested that I get account records every 3months because of this very problem but nothing! Previously all I was told was that the letters were sent in error! WELL STOP MAKING THOSE ERRORS! You are ...
Hello Peter can you please help, when i received my payslip i saw that there was a deduction on my payslip that state assupol life insurance, which i never applied for or know of so i manage to get the call centres number i spoke to an agent and she said that i apparently applied in october. so can ...
My father pass away last week monday on the 18/11/2013, my mother submit the claim to Assupol life with all the documents on the 20/11/2013 was faxed thru to them in Pretoria. According to them claim took 48hrs after sumbitting documents but today is 26/11 and the funeral is on 30/11/2013 nothing ...