I am disgusted by the service received from Netsar, After calling them several time for them to come install the unit they eventually came through on the 16th Oct 2013. As a results of them coming to fit the unit after 19:00 in the evening when I called the call centre for a test a few days later I ...
My car was and, thanks to Netstar, was recovered promptly (in under an hour). However, Netstar refused to return the car to me and instead gave it to the police, despite my repeated requests that they allow me to take it. So, my car (full of valuables, many of which would have taken hours to remove ...
Supplied the credit card details 3 x but they still do not get it right. the call center does not answer the phone calls within a reasonable time. their email helpdesk is even worse. numerous notes to them but no reply. very dissapointing. ...
After my below mentioned message I was assured that I will be contacted and that they will attend to the problem another week passed. I still receive sms's that I owe them money! seriously PATHETIC!!! I have no idea how this works! My next step will be carte blanche seen as nothing is happening ...
This is the second time this nonsense is happening. Please send someone to remove that thing from my car. I want my money. I know my rights. You cant do the same thing over and over again. Apologies se. I want nothing to do with you guys. ...
On Friday or Thursday the 29th Outsurance confirmed that Netstar will give me a shout to arrange for the fitment of a unit in my car at the dealership. No one phoned me. I phoned your call center on Monday but the line kept looping and I could not get through to a person. I then phoned Outsurance ...