Hi I have been trying to change my personal details using the call centre. I have even tried emailing and updating on the online profile (which doesnt work). Nothing works, no one helps and to top it off, they send my bill late in the month. Service!!! ...
It has been five months now. Hundreds of promises and countless. I still can't believe that a company like this can be so shocking and unresponsive to their customers needs.. This is what you call corporate hi-jacking. Are our companies becoming criminals. from their customers. This is the most ...
This is now the 2nd Appointment that the Technicians have not showed up to install my tracking unit!!! What me off the most is that The unit is Paid for in full and I take leave waiting for these imaginary technicians to come and install it. My insurer just bumped up my premium cause of netstars ...
Netstar has requested for a debit order to go off on my account on the 07.06.2013 and again on the 18.06.2013 (WHICH IS NOT THE CORRECT DEBIT ORDER DATES) The debit order was scheduled to run on the 25th of every month, Why did the debit order not run on the 25th June 2013?? The debit orders were ...
I couldn't locate both my driver and vehicle from morning 2013 June 22 .i then called their emergency no @ around 15:00 for help in locating the exact location of the vehicle. I was informed to my horror that the last signal on the car was on 2012 December 27, n I should talk to customer service. ...
On the 16/06/2013 my car (Toyota Tazz: ZFX082GP) was. I called the altech netstar call center emergency at 23:27:07 I reported that my car was no more than 30 mins ago. I was told that air and ground response teams were informed and dispatched. 30 minutes later when I called again I was told that ...