Two months ago i pressed my panic button to alert Netstar that someone had been following me from the office, this was around 7:45, Netstar called my brother around 12 midnight to ask what was the problem. I called their offices to find out what was the reason that it took them 4 hours to respond ...
We have now had it with Netstar! Firstly we pay for a service that doesnt work, upon testing the panic button you will find out that you dont get a call back! What if im in an emergency? Now for the past 3 weeks we are trying to get someone to come out as we cannot even arm our vehicle when we ...
3 yrs with Netstar. I had a tracking device. First unit faulty and I was told by BMW to have it removed. When I contacted Netstar, I was told they were aware of the problem and would exchange the unit. This was done. Subsequently this happened again. I contacted Netstar to be told that they would ...
Hi, I sent an email to Netstar on 20/06/2013 regarding a contract that belonged to my late father. I still haven't received a response and I am on the verge of cancelling his contract due to the shocking lack of customer feedback or assistance. I sent the same email to your competitor, Tracker who ...
I have been struggling to get the above mentioned company to cancel the account for a tracking device on the motor vehicle since two years ago. I wanted to cancel the account because I was paying for the device which has never worked since its installation. Last year the company requested a debt ...
I am very upset with the disgusting service. I called several times to change my banking details however nothing has been done. For the past two months I've made eft payments and sent the proof of payment to Altech. I get a statement every month which clearly shows that my account is up to date. A ...