I recently purchased a car from my niece. When I put the tracking unit in my name, I asked them to test it. The call centre said they will call me in 30 minutes. When they eventually called me, the lady told me she can see my car was close to "Star Tree". When I asked where that was, she ...
I have been trying to get in contact with the pre-legal department since 23 May 2013 to discuss arrangements for a vehicle which is now back in my possession. After calling on numerous occasions and leaving messages on a number which just goes to voicemail (supplied by customer care), I took the ...
I had the Netstar installed my car after buying it. July 2012 and on the 16 February 2013 and the device was taken when the car was towed so I called them sometime during May 2013 to have my contract with the cancelled since I didn't have a car anymore. When I asked for a settlement amount, I was ...
Hi Early this year I joined Netstar, i signed a debit order authorization that states my account should be debited on the 25th of each month, next thing i know this month the Debit goes of on the 7th without anyone calling & explaining why this is happening. i just receive an sms on the 6th at ...
I was contacted by Netstar to offer an improved device from my current one in May which i agreed to and the device was fitted, however i was unhappy with the device and requested the Early warmining system be put back into my vehicle which was done a day later. My account was then debited R584 ...
Hi, 1. I logged a call with your call center first in December, January then Feb, reporting that the device installed on my vehicle doesn't activate, till today I'm still waiting for someone to call me back to test 2.The agreed installment amount is R159, 00 per month and that's the only amount I ...