I cancelled a contract by registered letter on 3 May 2013. The letter was received by the company on 13 May 2013. The cancellation period is one calender month. I am still being debited! Contacting Altech Netstar is futile as emails nor telephone calls are answered (waited 30 minutes to reach ...
This morning I saw that Altech Netstar took a debit order from my husbands account, what for?? the contract had being cancelled 8 Months ago, who gave you permission to just start taking debit orders again, we owe you nothing, and this is not acceptable... Please reverse the payment, you have NO ...
I must say the staff at Netstar outdo each other to prove who can give me the worst service. Do you guys get paid more or get good incentives when you bring in lots of customer complaints? Every person I deal with at Netstar makes me want to slit my own wrists. After 2 technicians failed with high ...
I subscribed to net star and the device was installed but its not working, i have made several attempts to have it installed but its still not functional and none of the people have gotten back to me as promised.i have requested on a number of occasions (telephonically/email) to have someone fix ...
Hello Peter I would like to lodge a complain about the above mentioned company. I got hi-jacked on 2013-06-12 01:53:08 in Witbank KwaGUQA by two armed men at gun point and Netstar was informed and according to the report I received from them was that the Air and ground response teams were informed ...
I called more than a week ago to test my tracker that was installed less than a month ago. They couldn't pick up the signal so sent me an email to confirm that they will send a technician to come check it. To date no one has come but they debit my account. I would like my first month fee wavered as ...