I faxed a claim with all the required documentation to AIG on 08 July 2014. Today - 14 days later - I receive an email from Zakwan Muhammad asking me to send her a copy of the id, hospital account etc. Everything that they need to process the claim was sent as part of the original fax. This is not ...
Short and sweet. Claims ref. numbers : 774954 & 774957 No response. They just keep on giving me the run arround. What is wrong with these people?? How can a company this size do this to their clients?? O, I forgot this is South Africa!! Could someone please help?? ...
I took out a injury claim from AIG with Standard Bank regarding broken bones. I fell of the stairs in my house on 18 May 2013 this was a Friday night, I went to the hospital where the doctor sent me for X-Ray's. After the X-Ray the doctor told me that my ankle were broken. I had to see Dr. Du ...
I have a hospital plan with AIG. After submitting a claim via registered post during the 1st week of June 2013 I followed up on 8 July 2013 because of no reply. I was told that there is no such claim. I then resubmitted the claim telephonically and forwarded all documentation to them by fax but ...
My wife was involved in a serious accident on 13/8/2010 - Policy was sold to me telephonically - approximately 5 to 10 yrs ago - did not receive documents or contract - subscription premiums deducted monthly vias my salary advice - Contacted AIG with policy no - said that I did not qualify for ...
I am experiencing in increased frustration with continued changing of claims requirements in respect of my hospital insurance, i have emailed copy of hospital account plus my ID document, only to now being informed that I have to submit a motivation letter from my husband's attending Physician as ...