I have had an AIG hospital policy for many years. I suddenly ended up in hospital end of May and claimed for the 1st time since I had the policy. I phoned them on 3 June but heard nothing again. When I followed up on 11 June they said I still need to send in more documents which I did the same day. ...
I'd like to lodge a complaint about Chartis AIG. I sent my claim docs on the 13.06.2013 and I've never had any feedback from them. Today, 03.07.2013, I call & i get told that they request further docs, bank statements, ID & a Medical report. Hello! why do they need a bank statement? the ...
It has been over two weeks since I complained on Hello Peter regarding my refund from 2006 to date, AIG insurance is still taking there sweet time, as they are waiting for a recording message for the last two weeks, this morning i get a call from one of AIG call centre staff asking me if i would ...
27/02/2013 a policy was activated without my concern and my bank account was twice debited. A query was raised with a lady by the name Tasha in mid May and on 07/06/2013 for a refund she is still awaiting for the tape which was supposed to take 15 working days as informed by AIG. No feedback has ...
During March a consultant phoned me and wanted to know if I would like to upgrade my policy. I answered her no, I'm not interested. At the end of March the new increased premium was deducted from my bank account. Early April I contacted the AIG office to ask them to please downgrade my policy to ...
I waited for ages on the phone requesting my policy document be emailed to me but to date no response. I am not going to waste my time and money calling again and holding only to be told something will be sent but it never arrives. ...