On the 22nd July they confirmed that my policy has been cancelled only to deduct the policy amount again from my account the 26th July. I sent them an email the 29th July to advise that the amount had to be reversed - no response received. A follow up email was sent again on the 7th August and a ...
ONCE AGAIN I AM HERE TO COMPLAIN ON THE LACK OF SERVICE FROM YOU. I CALL AND HOLD FOR 5 MIN AND THE CALL CUTS OFF OR DROPPED. MY E MAILS AND CALLS ARE NOT RESPONDED TO. I HAVE A PROBLEM WITH THE AMOUNT THAT IS BEING DEBITED OFF MY ACCOUNT MONTHLY, THE AMOUNT CHANGES MONTHLY. I AM A PENSIONER AND ...
The MOST ANNOYING & UNPROFESSIONAL SERVICE. APPALLING & DISGUSTING SERVICE FROM ANINTERNATIONAL COMPANY SHAME ON YOU AGI. I WAS HOSPITALISED FOR THREE NIGHTS FROM 12/06/2013 TO 15/06/2013. THE CLAIM FORMS HAD TO BE SUBMITTED THRICE. I WAS FINALLY PAID ON THE 31/07/2013 PARTLY & HAVE ...
I took out a income protector from AIG through Iplan group. I pay the the fee for a mere cover per day of R1500. I privided them with proof of my bank statement and also confirmation of the bank, also sent them the specialist letter confirming that I was temporarily not able to work. They wanted to ...
I submitted my claim on 12July'13 and confirmed if they received all the documents and to here about the status of my claim on 19July'13. I was informed all was in order and it will take 7to14 workdays. After no enquiry on AIG's part about outstanding documents, I phoned again after 15 workdays on ...
I took a policy with this company on the 23 May 2013. I was told that they will mail me the policy documents for me to study and if I want to cancel the policy I have to do it within 30 days of taking a policy. Even now I didn't receive any policy doc from AIG. On 18 June 2013 I called AIG to ask ...